{"id":2808,"date":"2026-02-27T19:25:48","date_gmt":"2026-02-27T16:25:48","guid":{"rendered":"https:\/\/alihelper.net\/blog\/?p=2808"},"modified":"2026-02-27T19:25:50","modified_gmt":"2026-02-27T16:25:50","slug":"how-to-cancel-order-on-aliexpress","status":"publish","type":"post","link":"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/","title":{"rendered":"How to cancel order on Aliexpress"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Cancel_vs_Return_vs_Dispute_quick_rule\" >Cancel vs Return vs Dispute (quick rule)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#AliExpress_order_cancellation_policy\" >AliExpress order cancellation policy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Common_reasons_for_returns_on_Aliexpress\" >Common reasons for returns on Aliexpress<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Can_you_cancel_your_AliExpress_order_by_status\" >Can you cancel your AliExpress order? (by status)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#How_do_I_cancel_an_order_on_AliExpress\" >How do I cancel an order on AliExpress?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Unpaid_order\" >Unpaid order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Paid_order\" >Paid order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Waiting_for_shipment\" >Waiting for shipment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#After_shipment\" >After shipment<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Money_back_on_Aliexpress_after_canceling_an_order\" >Money back on Aliexpress after canceling an order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#What_to_do_if_an_order_cannot_be_canceled\" >What to do if an order cannot be canceled<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#If_the_seller_doesnt_approve_cancellation_what_to_do\" >If the seller doesn\u2019t approve cancellation (what to do)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#General_tips_for_canceling_an_order\" >General tips for canceling an order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/alihelper.net\/blog\/en\/how-to-cancel-order-on-aliexpress\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>If you place an order on AliExpress and pay for it but quickly change your mind, you may want to cancel it before the item is shipped. So, how can you successfully cancel your order and stop the seller from sending the package? Here\u2019s what you need to know about canceling orders on AliExpress and obtaining a refund.<\/p>\n\n\n\n<p>If the seller hasn\u2019t dispatched the item yet, you can easily cancel your purchase within a short period after payment. AliExpress typically allows sellers up to seven business days to ship orders. During this time frame, you can cancel your purchase and receive a refund with minimal hassle.<\/p>\n\n\n\n<p>However, if the AliExpress seller has already shipped your item, cancellation is no longer an option. In this case, your best course of action is to either open a dispute or request a refund after the item arrives.<\/p>\n\n\n\n<p>Sometimes, after completing a purchase on AliExpress, you may reconsider and decide to cancel. Sellers usually do not send packages immediately after a purchase is placed, giving you a brief window to act.<\/p>\n\n\n\n<p>In this guide, we will cover step-by-step instructions on how to cancel an order on AliExpress both before and after payment, what to do if the item has already been shipped, and how to secure a refund for a canceled purchase.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/07\/screenshot_1-1-1024x678.jpg\" alt=\"\" class=\"wp-image-4176\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/07\/screenshot_1-1-1024x678.jpg 1024w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/07\/screenshot_1-1-300x199.jpg 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/07\/screenshot_1-1-768x508.jpg 768w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/07\/screenshot_1-1.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cancel_vs_Return_vs_Dispute_quick_rule\"><\/span>Cancel vs Return vs Dispute (quick rule)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancel<\/strong> = stop the seller from shipping (usually possible only before shipment, especially while the status is Awaiting Shipment).<\/li>\n\n\n\n<li><strong>Return &amp; Refund<\/strong> = you already received the item and want to send it back.<\/li>\n\n\n\n<li><strong>Dispute<\/strong> = something went wrong (item not received, damaged, not as described, seller not responding, etc.).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AliExpress_order_cancellation_policy\"><\/span>AliExpress order cancellation policy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AliExpress is a significant player in B2C eCommerce in China and around the world with functions like Amazon or its parent company, Alibaba. Purchase cancellation is an option for AliExpress customers before payment or when their packages are in the &#171;Awaiting Shipment&#187; condition. According to <a href=\"https:\/\/service.aliexpress.com\/page\/knowledge?pageId=37&amp;category=1000021992&amp;knowledge=1060015065&amp;language=fr\">AliExpress rules<\/a>, order cancellation is allowed only if the buyer and seller agree and the order status is &#171;Awaiting Shipment&#187;. If the seller has already shipped the one, you can either deny delivery of the products or wait until it is delivered before making a return request. A refund will be started using your original payment method after your purchase has been canceled or returned. Except for cash payments, Western Union, and bank transfers, which will be paid to your AliPay account. Charges paid for using cash on delivery will also receive a voucher for a refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_reasons_for_returns_on_Aliexpress\"><\/span>Common reasons for returns on Aliexpress<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Reason for Cancellation<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><tr><td><strong>No longer needed<\/strong><\/td><td>The product is no longer necessary for the customer.<\/td><\/tr><tr><td><strong>Found a better offer<\/strong><\/td><td>The customer discovered a more attractive offer elsewhere.<\/td><\/tr><tr><td><strong>System error in purchase<\/strong><\/td><td>Due to a system issue, multiple purchases were generated, resulting in two products being sent out simultaneously.<\/td><\/tr><tr><td><strong>Seller delays delivery<\/strong><\/td><td>The seller has delayed the delivery of the product.<\/td><\/tr><tr><td><strong>Incorrect delivery information<\/strong><\/td><td>Customer mistakenly entered the wrong city or name, or paid for the wrong transaction.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>It would help if you had time to choose the product before the AliExpress seller ships it unless it is in outstanding condition. Please be sure you&#8217;re rational and clear about why you want to cancel the purchase before moving on to the next step. It frequently happens that Aliexpress sellers must provide refunds to customers dissatisfied with the products they receive. The seller must then agree to a partial refund to appease the customer and keep them from publishing a negative review. So, consider order cancellation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_you_cancel_your_AliExpress_order_by_status\"><\/span>Can you cancel your AliExpress order? (by status)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Order status<\/th><th>Can you cancel?<\/th><th>Best action<\/th><\/tr><\/thead><tbody><tr><td><strong>Unpaid<\/strong><\/td><td>Yes<\/td><td>Cancel directly in <strong>My Orders<\/strong><\/td><\/tr><tr><td><strong>Paid \/ Awaiting Shipment<\/strong><\/td><td>Usually yes (seller approval may be required)<\/td><td>Submit <strong>Cancel order<\/strong> request + message seller<\/td><\/tr><tr><td><strong>Shipped<\/strong><\/td><td>No (cancel button usually disappears)<\/td><td>Wait for delivery \u2192 <strong>return<\/strong> or open <strong>dispute<\/strong> if there\u2019s an issue<\/td><\/tr><tr><td><strong>Delivered<\/strong><\/td><td>No<\/td><td>Request <strong>return\/refund<\/strong> (or dispute if not received\/incorrect)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_cancel_an_order_on_AliExpress\"><\/span>How do I cancel an order on AliExpress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you have already paid for the purchase on AliExpress, your supplier must first authorize the cancellation request before it can be made. If a deal is reached, the supplier won&#8217;t fulfill the purchase, and you will receive your money back.<\/p>\n\n\n\n<p>You have to go through these steps.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, access the My Orders tab on AliExpress.com. Locate the items you wish to cancel and click on &#171;View Detail&#187;.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"295\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel-1024x295.png\" alt=\"View details the Aliexpress order to cancel\" class=\"wp-image-4297\" title=\"Locate the order you wish to cancel and click on View Detail\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel-1024x295.png 1024w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel-1536x443.png 1536w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel-300x87.png 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel-768x221.png 768w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/view-detail-the-order-you-wish-to-cancel.png 1810w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click the Cancel Order button.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"287\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress-1024x287.png\" alt=\"Canceling Aliexpress order by click the cancel order button\" class=\"wp-image-4298\" title=\"Click the Cancel Order button to canceling order\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress-1024x287.png 1024w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress-1536x430.png 1536w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress-300x84.png 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress-768x215.png 768w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/how-to-cancel-an-order-on-aliexpress.png 1622w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Cancel a supplier order on AliExpress.<\/li>\n\n\n\n<li>A brief pop-up window will open. Please confirm the cancellation request in the pop-up dialogue.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"498\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/request-aliexpress-order-cancellation-1024x498.png\" alt=\"Request Aliexpress order cancellation\" class=\"wp-image-4299\" title=\"Select a reason for cancellation\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/request-aliexpress-order-cancellation-1024x498.png 1024w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/request-aliexpress-order-cancellation-300x146.png 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/request-aliexpress-order-cancellation-768x374.png 768w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/request-aliexpress-order-cancellation.png 1044w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>And confirm the cancellation request in the pop-up dialogue.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"454\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/confirmation-the-cancellation-aliexpress-order-request.png\" alt=\"Confirmation the cancellation Aliexpress order request\" class=\"wp-image-4300\" title=\"Select a reason for cancellation\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/confirmation-the-cancellation-aliexpress-order-request.png 978w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/confirmation-the-cancellation-aliexpress-order-request-300x139.png 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/09\/confirmation-the-cancellation-aliexpress-order-request-768x357.png 768w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>If your supplier agrees, the transaction will be immediately terminated, and the parcel won&#8217;t be sent. After the seller approves your order cancellation request, you&#8217;ll receive the refund in 3 to 20 business days.<\/li>\n\n\n\n<li>You will receive an email stating your purchase has been canceled.<\/li>\n\n\n\n<li>If the provider doesn&#8217;t respond to your request, you should contact them immediately and let them know the transaction is being canceled.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Unpaid_order\"><\/span>Unpaid order<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you decide to cancel your AliExpress order before the payment is confirmed, follow these steps to ensure a smooth cancellation process:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Wait for Payment Verification<\/strong><br>AliExpress will first complete the payment verification process before starting the refund. Once the cancellation is confirmed, you will receive an email notification at your registered email address.<\/li>\n\n\n\n<li><strong>Go to the AliExpress Website<\/strong><br>Open the official AliExpress website in your browser.<\/li>\n\n\n\n<li><strong>Log in to Your Account<\/strong><br>Sign in to the AliExpress account that you used to place the order.<\/li>\n\n\n\n<li><strong>Navigate to Your Orders<\/strong><br>Go to the \u201cOrders\u201d section and locate the purchase you want to cancel. Keep in mind that payment verification often happens quickly after you complete the payment.<\/li>\n\n\n\n<li><strong>Select \u201cCancel Order\u201d<\/strong><br>Click on the \u201cCancel Order\u201d option associated with the purchase. This action will initiate the cancellation process.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Paid_order\"><\/span>Paid order<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>Visit the My Orders area of your own AliExpress account to cancel the purchase.<\/li>\n\n\n\n<li>Click the &#171;Cancel Order&#187; option next to the required items. You must click the Request Order Cancellation option once you reach the page.<\/li>\n\n\n\n<li>After that, decide on the cancellation&#8217;s reason. If you unintentionally place an order, select the appropriate choice from the drop-down menu. You can lodge a dispute if you cancel the parcel due to the seller&#8217;s error.<\/li>\n\n\n\n<li>After submitting the cancellation request, you must wait for the seller to respond.<\/li>\n\n\n\n<li>If the seller can confirm your request, you will get a refund.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Waiting_for_shipment\"><\/span>Waiting for shipment<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you need to cancel an AliExpress purchase while the status shows \u201cAwaiting Shipment,\u201d follow these steps to ensure a smooth cancellation process and secure a refund.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Log in to Your AliExpress Account<\/strong><br>Go to the main AliExpress website and log in to the account you used to place the order.<\/li>\n\n\n\n<li><strong>Check the Order Status<\/strong><br>If the order status is listed as <strong>\u201cAwaiting Shipment,\u201d<\/strong> you have a chance to cancel it before the seller dispatches the item.<\/li>\n\n\n\n<li><strong>Contact the Seller<\/strong>\n<ul class=\"wp-block-list\">\n<li>Before initiating the cancellation, <strong>contact the seller<\/strong> directly through the AliExpress messaging system.<\/li>\n\n\n\n<li>Inform the seller that you wish to cancel the order and request their consent.<\/li>\n\n\n\n<li>If the seller agrees, they will approve your cancellation request, which is essential for processing the refund.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Submit a Cancellation Request<\/strong>\n<ul class=\"wp-block-list\">\n<li>Go to the <strong>\u201cMy Orders\u201d<\/strong> section and locate the item you want to cancel.<\/li>\n\n\n\n<li>Click on the <strong>\u201cCancel Order\u201d<\/strong> option.<\/li>\n\n\n\n<li>Select an appropriate reason for cancellation from the dropdown menu. A common reason is <strong>\u201cI ordered the wrong item.\u201d<\/strong><\/li>\n\n\n\n<li>Submit the cancellation request.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Confirmation and Refund<\/strong>\n<ul class=\"wp-block-list\">\n<li>Once the seller confirms the cancellation, you will receive a <strong>confirmation email<\/strong> at your registered email address.<\/li>\n\n\n\n<li>Your refund will be processed automatically and returned via the original payment method.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>If you cancel your purchase freely and do not ask for a refund. Buyer advises using &#171;I ordered the wrong item&#187; as the reason. AliExpress imposes no punishment or penalty in this circumstance; the seller will cancel the purchase instead since the seller receives the cancellation request and decides whether to confirm it. After securing the cancellation, you have two weeks to affirm his agreement to end the transaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"After_shipment\"><\/span>After shipment<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You cannot cancel a purchase if the status reads, &#171;Seller shipped your order.&#187; However, you can refuse or return the things once they have been delivered.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Expect the shipment to arrive at your address first.<\/li>\n\n\n\n<li>Visit www.aliexpress.com after your purchase has been delivered and log into your account there.<\/li>\n\n\n\n<li>Choose the items you want to return from the Purchases tab and follow the on-screen instructions.<\/li>\n\n\n\n<li>4. A refund will be given to the original payment method. After your returned items are received at the vendor&#8217;s warehouse.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Money_back_on_Aliexpress_after_canceling_an_order\"><\/span>Money back on Aliexpress after canceling an order<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AliExpress is widely known for its competitive pricing and wide range of products. Which range from hot sellers to unexpectedly helpful home accessories. On certain occasions, though, we have to &#171;put back&#187; items from our shopping list. What happens if you cancel your online purchase? After you cancel your order, the seller has 72 hours to reply to your cancellation request. AliExpress will cancel the purchase and return your money.<\/p>\n\n\n\n<p>Refund time depends on your payment method and bank processing. In many cases, refunds take 3\u201320 business days, but timelines can vary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_do_if_an_order_cannot_be_canceled\"><\/span>What to do if an order cannot be canceled<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The only option left for a buyer is to bargain with the seller. If you encounter any difficulties, you are strongly advised to contact them immediately. Tell the seller why not to send it. However, starting a dispute is the only appropriate action if the product has already been dispatched. AliExpress businesses work to ship faster than usual to get your items to you as quickly as possible. So, use caution when making purchases. How to cancel an AliExpress purchase after delivery becomes essential. When your goods have already been dispatched. And you realize that you no longer need them. Though the query is slightly different. The solution is the same as contacting the seller.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_the_seller_doesnt_approve_cancellation_what_to_do\"><\/span>If the seller doesn\u2019t approve cancellation (what to do)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1) Send one clear message: \u201cPlease approve cancellation. I no longer need the item.\u201d<br>2) If the seller is silent, check if AliExpress auto-cancels after a waiting period (varies by case\/status).<br>3) If the order gets shipped, stop trying to cancel and switch to return\/refund or dispute (depending on the situation).<\/p>\n\n\n\n<p><strong>Message template<\/strong><br>Hi! I\u2019d like to cancel order #<strong>_<\/strong>. The item is no longer needed.<br>Please approve the cancellation request. Thank you!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"General_tips_for_canceling_an_order\"><\/span>General tips for canceling an order<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If for some reason you want to cancel order on Aliexpress. You can do so by following a few simple steps.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The first step to take is to check the status of your purchase on AliExpress. If your items has not yet gone through processing, you can cancel it without any problem. But if it has already changed to &#171;Pending Shipping&#187;, &#171;Sent&#187;, &#171;In Transit&#187;, &#171;In Ship&#187; or &#171;Delivered&#187;, it will not be so easy to cancel your parcel.<\/li>\n\n\n\n<li>If your order has already shipped, you need to contact the seller. And let him know that you want to cancel your transaction. To do this, go to your order page, click on the &#171;Contact Seller&#187; button. And send a message saying that you want to cancel the purchase. Usually the seller will respond within 24-48 hours.<\/li>\n\n\n\n<li>Of course, it will be easier to get a cancellation if you buy from adequate sellers. <a href=\"http:\/\/alihelper.net\">AliHlelper<\/a> will help you find them, thanks to its &#171;Seller Rating&#187; feature. This is a free extension for your browser.<\/li>\n\n\n\n<li>Once the seller receives your message that you want to cancel the purchase. They can offer you several options: cancel the item and get a full refund. Cancel the order and get a partial refund. Or continue with your order. If the seller agrees to cancel the order and get your money back. He must send a cancellation request. In this case you will receive notification by email. That the purchase has been successfully cancelled. And a refund to your credit card or other payment method you used when you purchased.<\/li>\n\n\n\n<li>If you receive notification that the transaction has been cancelled. And the money refunded to your credit card, follow the refund process. Usually the process can take anywhere from a few days to a few weeks. Depending on your bank and payment method.<\/li>\n\n\n\n<li>If the seller doesn&#8217;t respond to your messages or refuses to cancel your purchase. You can contact the AliExpress support team. To do this, go to your order page, click on &#171;Open Dispute&#187; and follow the instructions. In this case, you may need to provide evidence that the seller is not fulfilling his obligations.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Usually no penalty for canceling before shipment; issues depend on status and seller response. Therefore, be sure to read the terms and conditions of your <a href=\"http:\/\/aliexpress.com\">AliExpress<\/a> purchase. Before you cancel your purchase.<\/p>\n\n\n\n<p>As you can see from the steps above, cancelling a transaction on AliExpress is not a complicated procedure. If you act quickly and correctly. It is important to monitor the status of the order. And contact the seller in a timely manner to avoid misunderstandings. And make sure that you get your money back. Now you know how to cancel an order on Aliexpress.<\/p>\n","protected":false},"excerpt":{"rendered":"If you place an order on AliExpress and pay for it but quickly change your mind, you may want to cancel it before the item is shipped. So, how can you successfully cancel your order and stop the seller from sending the package?&#8230;","protected":false},"author":2,"featured_media":4174,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[117],"tags":[],"class_list":["post-2808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-shopping-on-aliexpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to cancel order on Aliexpress<\/title>\n<meta name=\"description\" content=\"If for some reason you want to cancel order on Aliexpress, you can do so by following a few simple steps. 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