{"id":9005,"date":"2024-05-22T23:48:26","date_gmt":"2024-05-22T20:48:26","guid":{"rendered":"https:\/\/alihelper.net\/blog\/?p=9005"},"modified":"2025-05-22T17:24:39","modified_gmt":"2025-05-22T14:24:39","slug":"tentativa-de-entrega-fracassada-no-aliexpress","status":"publish","type":"post","link":"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/","title":{"rendered":"Tentativa de entrega fracassada no Aliexpress"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#O_que_significa_falha_na_entrega_no_Aliexpress\" >O que significa falha na entrega no Aliexpress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Motivos_da_falha_na_entrega\" >Motivos da falha na entrega<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Ausencia_temporaria_do_destinatario\" >Aus\u00eancia tempor\u00e1ria do destinat\u00e1rio<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Autoentrega\" >Autoentrega<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Falhas_tecnicas\" >Falhas t\u00e9cnicas<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Endereco_de_entrega_incorreto\" >Endere\u00e7o de entrega incorreto<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Recusa_do_destinatario\" >Recusa do destinat\u00e1rio<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Periodo_de_armazenamento_expirado\" >Per\u00edodo de armazenamento expirado<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#O_que_devo_fazer_se_a_entrega_pelo_Aliexpress_falhar\" >O que devo fazer se a entrega pelo Aliexpress falhar?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/alihelper.net\/blog\/pt\/tentativa-de-entrega-fracassada-no-aliexpress\/#Conclusao\" >Conclus\u00e3o<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>Os servi\u00e7os de rastreamento de encomendas do Aliexpress s\u00e3o visitados por milh\u00f5es de pessoas todos os meses. \u00c9 importante que os compradores rastreiem suas remessas, especialmente se for um pedido grande ou caro. \u00c0s vezes, quando voc\u00ea digita o n\u00famero de rastreamento, pode ver o status &#171;Delivery Attempt Failed&#187;. No entanto, ser\u00e1 que isso realmente deve ser motivo de preocupa\u00e7\u00e3o pelo dinheiro e tempo gastos no pedido? Neste artigo, veremos o que significa uma tentativa de entrega fracassada no Aliexpress.<\/p>\n\n\n\n<p>Pode ser de interesse: <a href=\"https:\/\/alihelper.net\/blog\/pt\/10-melhores-fones-de-ouvido-no-aliexpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">Melhores fones de ouvido no AliExpress<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"983\" height=\"592\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/12\/bez-imeni-1.jpg\" alt=\"\" class=\"wp-image-6084\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/12\/bez-imeni-1.jpg 983w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/12\/bez-imeni-1-300x181.jpg 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2023\/12\/bez-imeni-1-768x463.jpg 768w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"O_que_significa_falha_na_entrega_no_Aliexpress\"><\/span>O que significa falha na entrega no Aliexpress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>O status &#171;Delivery Attempt Failure&#187; pode aparecer de diferentes maneiras, dependendo do servi\u00e7o que est\u00e1 fazendo o pedido. Al\u00e9m de &#171;Tentativa de entrega fracassada&#187; no AliExpress, voc\u00ea tamb\u00e9m pode ver &#171;Falha na entrega&#187;, &#171;Falha na tentativa de entrega&#187;, &#171;N\u00e3o entregue&#187;, etc.<\/p>\n\n\n\n<p>Quando voc\u00ea vir a mensagem &#171;Delivery attempt failed&#187; on AliExpress, n\u00e3o h\u00e1 motivo para se preocupar. Na maioria dos casos, sua encomenda est\u00e1 segura e quase chegou at\u00e9 voc\u00ea. Vamos dar uma olhada mais de perto no que as diferentes situa\u00e7\u00f5es de envio podem significar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Motivos_da_falha_na_entrega\"><\/span>Motivos da falha na entrega<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ausencia_temporaria_do_destinatario\"><\/span>Aus\u00eancia tempor\u00e1ria do destinat\u00e1rio<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Essa situa\u00e7\u00e3o ocorre quando o servi\u00e7o de entrega chega ao endere\u00e7o indicado, mas o destinat\u00e1rio est\u00e1 ausente no momento. Isso pode ocorrer devido a uma falha por parte do servi\u00e7o de entrega (entrega antes do hor\u00e1rio programado, o motorista errou o endere\u00e7o etc.) ou uma falha por parte do comprador (entrega esquecida etc.). O servi\u00e7o de entrega deixa uma notifica\u00e7\u00e3o sobre a tentativa de entrega e a registra no sistema. O pacote \u00e9 devolvido ao dep\u00f3sito. Nesse caso, \u00e9 aconselh\u00e1vel entrar em contato com o Help Desk para esclarecer os detalhes e combinar uma nova data de entrega. Se a entrega n\u00e3o tiver sido realizada por culpa do destinat\u00e1rio, talvez seja necess\u00e1rio pagar por uma nova entrega.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Autoentrega\"><\/span>Autoentrega<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u00c0s vezes, os clientes escolhem a op\u00e7\u00e3o de entrega em domic\u00edlio por conta pr\u00f3pria, o que envolve ir pessoalmente a uma ag\u00eancia dos correios ou a um ponto de entrega. Em alguns casos, a equipe dos correios pode definir essa condi\u00e7\u00e3o automaticamente. Se voc\u00ea receber uma notifica\u00e7\u00e3o dos correios, poder\u00e1 coletar sua encomenda com seguran\u00e7a. Caso contr\u00e1rio, voc\u00ea deve verificar as informa\u00e7\u00f5es com o helpdesk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Falhas_tecnicas\"><\/span>Falhas t\u00e9cnicas<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Problemas t\u00e9cnicos, como servidores inst\u00e1veis ou cortes de energia, podem causar erros nas notifica\u00e7\u00f5es de entrega. Nesses casos, recomendamos que entre em contato com os Correios Correios ou ligue para o Servi\u00e7o de Atendimento ao Cliente para esclarecer as informa\u00e7\u00f5es e reagendar a entrega.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Endereco_de_entrega_incorreto\"><\/span>Endere\u00e7o de entrega incorreto<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nessa situa\u00e7\u00e3o, \u00e9 recomend\u00e1vel tomar as seguintes medidas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifique o endere\u00e7o de entrega que voc\u00ea forneceu ao fazer o pedido no site do Aliexpress;<\/li>\n\n\n\n<li>Entre em contato com o vendedor por meio da fun\u00e7\u00e3o de bate-papo no site do Aliexpress e verifique com ele os dados inseridos durante o envio;<\/li>\n\n\n\n<li>Se necess\u00e1rio, entre em contato com o departamento de remessa para confirmar e esclarecer as informa\u00e7\u00f5es de remessa.<\/li>\n<\/ol>\n\n\n\n<p>Se for verificado que o endere\u00e7o foi de fato inserido incorretamente:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 at\u00e9 a ag\u00eancia local dos correios;<\/li>\n\n\n\n<li>Solicite um formul\u00e1rio de altera\u00e7\u00e3o de endere\u00e7o;<\/li>\n\n\n\n<li>Nesse formul\u00e1rio, digite o endere\u00e7o de entrega, os detalhes pessoais e os detalhes do destinat\u00e1rio em caracteres latinos (como deveriam ser originalmente). Digite o novo endere\u00e7o de entrega em russo.<\/li>\n<\/ol>\n\n\n\n<p>\u00c9 importante observar que talvez voc\u00ea tenha que pagar uma taxa adicional pela mudan\u00e7a de endere\u00e7o, especialmente se houver um erro inicial no endere\u00e7o. Se a encomenda j\u00e1 tiver chegado a uma determinada ag\u00eancia dos correios, voc\u00ea poder\u00e1 entrar em contato com eles usando o n\u00famero de rastreamento e solicitar que ela seja encaminhada para o novo endere\u00e7o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recusa_do_destinatario\"><\/span>Recusa do destinat\u00e1rio<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Se, por qualquer motivo, o comprador recusar o pedido, a encomenda ser\u00e1 devolvida ao vendedor. Nesse caso, \u00e9 importante entrar em contato com a equipe de suporte rapidamente para inform\u00e1-la de sua decis\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Periodo_de_armazenamento_expirado\"><\/span>Per\u00edodo de armazenamento expirado<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Normalmente, as encomendas s\u00e3o armazenadas nos Correios por 30 dias. Se o pedido n\u00e3o for recebido dentro desse per\u00edodo, ele ser\u00e1 automaticamente devolvido ao remetente na China, e o status da entrega ser\u00e1 alterado para &#171;Undelivered&#187; (N\u00e3o entregue) ou similar. Nesse caso, todos os custos de envio s\u00e3o de responsabilidade do vendedor.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"O_que_devo_fazer_se_a_entrega_pelo_Aliexpress_falhar\"><\/span>O que devo fazer se a entrega pelo Aliexpress falhar?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Em princ\u00edpio, quando uma mensagem de falha na entrega aparece em sua conta pessoal do Aliexpress, isso n\u00e3o deve representar um problema s\u00e9rio. Na maioria das vezes, sua encomenda j\u00e1 est\u00e1 nos correios e ser\u00e1 entregue em breve. A primeira coisa a fazer \u00e9 entrar em contato com o servi\u00e7o de correios e mensageiros para descobrir o motivo.<\/p>\n\n\n\n<p>Entretanto, \u00e0s vezes a encomenda \u00e9 perdida. Nesse caso, o comprador deve iniciar um procedimento de disputa para obter um reembolso. Se o vendedor for respons\u00e1vel, \u00e9 muito prov\u00e1vel que ele reembolse o valor total da compra. Voc\u00ea pode encontrar conselhos sobre <a href=\"https:\/\/alihelper.net\/pt\/features\/verifica\u00e7\u00e3o-do-vendedor-no-aliexpress\">como encontrar um vendedor confi\u00e1vel no Aliexpress<\/a> seguindo o link.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusao\"><\/span>Conclus\u00e3o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Lembre-se de que, na maioria dos casos, os problemas de entrega descritos acima podem ser resolvidos entrando em contato com os correios ou com o servi\u00e7o de courier. \u00c9 importante responder \u00e0s notifica\u00e7\u00f5es em tempo h\u00e1bil e manter-se atualizado sobre o status do seu pedido. De agora em diante, voc\u00ea n\u00e3o precisar\u00e1 se preocupar com uma tentativa de entrega fracassada no Aliexpress.<\/p>\n","protected":false},"excerpt":{"rendered":"Os servi\u00e7os de rastreamento de encomendas do Aliexpress s\u00e3o visitados por milh\u00f5es de pessoas todos os meses. \u00c9 importante que os compradores rastreiem suas remessas, especialmente se for um pedido grande ou caro&#8230;","protected":false},"author":2,"featured_media":6084,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123],"tags":[860,796,547],"class_list":["post-9005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sobre-compras-no-aliexpress","tag-compras-no-aliexpress","tag-encomendas-do-aliexpress","tag-rastreando-um-pacote-do-aliexpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tentativa de entrega fracassada no Aliexpress - o que isso significa e o que devo fazer?<\/title>\n<meta name=\"description\" content=\"O que significa o status &quot;Tentativa entrega fracassada&quot; no Aliexpress: poss\u00edveis motivos. 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