{"id":9717,"date":"2024-06-12T00:35:07","date_gmt":"2024-06-11T21:35:07","guid":{"rendered":"https:\/\/alihelper.net\/blog\/?p=9717"},"modified":"2025-12-11T21:26:45","modified_gmt":"2025-12-11T18:26:45","slug":"como-restaurar-a-conta-do-aliexpress","status":"publish","type":"post","link":"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/","title":{"rendered":"Como restaurar a conta do Aliexpress"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Restaurar_o_acesso_a_uma_conta_no_site_do_Aliexpress\" >Restaurar o acesso a uma conta no site do Aliexpress<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Se_voce_se_lembrar_do_seu_login_e-mail_ou_numero_de_telefone\" >Se voc\u00ea se lembrar do seu login (e-mail ou n\u00famero de telefone)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Se_voce_se_lembrar_do_seu_login_e-mail_ou_numero_de_telefone-2\" >Se voc\u00ea se lembrar do seu login (e-mail ou n\u00famero de telefone)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Via_Suporte\" >Via Suporte<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Restaurar_o_acesso_a_conta_no_aplicativo_movel\" >Restaurar o acesso \u00e0 conta no aplicativo m\u00f3vel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Restaurar_uma_conta_bloqueada\" >Restaurar uma conta bloqueada<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Conta_nao_ativada\" >Conta n\u00e3o ativada<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Acoes_fraudulentas_no_Aliexpress\" >A\u00e7\u00f5es fraudulentas no Aliexpress<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Disputas_frequentes_com_vendedores\" >Disputas frequentes com vendedores<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Varias_contas_ativas_com_os_mesmos_dados\" >V\u00e1rias contas ativas com os mesmos dados<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Perguntas_frequentes\" >Perguntas frequentes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Posso_recuperar_uma_conta_bloqueada_do_AliExpress\" >Posso recuperar uma conta bloqueada do AliExpress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Exclui_minha_conta_no_AliExpress_Como_faco_para_restaura-la\" >Exclu\u00ed minha conta no AliExpress. Como fa\u00e7o para restaur\u00e1-la?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#O_Aliexpress_escreve_que_a_conta_nao_existe_O_que_fazer\" >O Aliexpress escreve que a conta n\u00e3o existe. O que fazer?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/alihelper.net\/blog\/pt\/como-restaurar-a-conta-do-aliexpress\/#Conclusao\" >Conclus\u00e3o<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>Para muitos compradores, \u00e9 importante ter acesso \u00e0 sua usu\u00e1rio do AliExpress. Pode haver pedidos ativos, itens arquivados que precisam ser encomendados de um determinado vendedor ou b\u00f4nus dos quais se gostaria de tirar proveito no futuro. Os problemas com o login em sua perfil do AliExpress podem ocorrer por dois motivos. Primeiro, se voc\u00ea tiver esquecido suas informa\u00e7\u00f5es de login &#8212; login (e-mail\/n\u00famero de telefone) ou senha. Em segundo lugar, se seu perfil tiver sido bloqueado. Neste artigo, mostraremos como restaurar sua conta do Aliexpress em ambos os casos em 2026.<\/p>\n\n\n\n<p>Pode ser interessante: <a href=\"https:\/\/alihelper.net\/blog\/pt\/como-rastrear-um-pedido-do-aliexpress-rastreamento-de-pacotes-por-numero-de-rastreamento\/\" target=\"_blank\" rel=\"noreferrer noopener\">Como rastrear um pacote do AliExpress<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Restaurar_o_acesso_a_uma_conta_no_site_do_Aliexpress\"><\/span>Restaurar o acesso a uma conta no site do Aliexpress<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Se_voce_se_lembrar_do_seu_login_e-mail_ou_numero_de_telefone\"><\/span>Se voc\u00ea se lembrar do seu login (e-mail ou n\u00famero de telefone)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1. V\u00e1 para o site e clique em &#171;Entre \/ Registrar&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"530\" height=\"85\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7.jpg\" alt=\"\" class=\"wp-image-9721\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7.jpg 530w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7-300x48.jpg 300w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>2. Clique em &#171;Problemas ao acessar a conta?&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"487\" height=\"226\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5.jpg\" alt=\"Como restaurar a conta do Aliexpress\" class=\"wp-image-9722\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5.jpg 487w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5-300x139.jpg 300w\" sizes=\"auto, (max-width: 487px) 100vw, 487px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>3. Selecione &#171;Redefinir sua senha&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"343\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-7.jpg\" alt=\"Como restaurar a conta do Aliexpress - Redefinir sua senha\" class=\"wp-image-9723\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-7.jpg 580w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-7-300x177.jpg 300w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>4. Digite seu e-mail ou n\u00famero de telefone na p\u00e1gina que ser\u00e1 aberta e clique em &#171;Continuar&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"427\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_4-4.jpg\" alt=\"Como restaurar a conta do Aliexpress - email\" class=\"wp-image-9724\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_4-4.jpg 432w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_4-4-300x297.jpg 300w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>5. Digite o c\u00f3digo enviado para seu e-mail, caso tenha digitado um. Se tiver inserido um n\u00famero de telefone, voc\u00ea receber\u00e1 uma chamada que n\u00e3o precisa ser atendida. Digite os \u00faltimos 6 d\u00edgitos do n\u00famero recebido na janela que se abre. Ap\u00f3s a chamada, a op\u00e7\u00e3o para solicitar a recupera\u00e7\u00e3o de senha por c\u00f3digo SMS tamb\u00e9m ser\u00e1 aberta.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"408\" height=\"429\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_5-3.jpg\" alt=\"Como restaurar a conta do Aliexpress de email\" class=\"wp-image-9725\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_5-3.jpg 408w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_5-3-285x300.jpg 285w\" sizes=\"auto, (max-width: 408px) 100vw, 408px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>6. Em seguida, voc\u00ea poder\u00e1 digitar uma nova senha.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Se_voce_se_lembrar_do_seu_login_e-mail_ou_numero_de_telefone-2\"><\/span>Se voc\u00ea se lembrar do seu login (e-mail ou n\u00famero de telefone)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1. V\u00e1 para o site e clique em &#171;Entre \/ Registrar&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"530\" height=\"85\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7.jpg\" alt=\"\" class=\"wp-image-9721\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7.jpg 530w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_1-7-300x48.jpg 300w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>2. Clique em &#171;Problemas ao acessar a conta?&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"487\" height=\"226\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5.jpg\" alt=\"Como restaurar a conta do Aliexpress\" class=\"wp-image-9722\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5.jpg 487w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_2-5-300x139.jpg 300w\" sizes=\"auto, (max-width: 487px) 100vw, 487px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>3. Selecione &#171;Encontrar sua conta&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"582\" height=\"324\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_6-3.jpg\" alt=\"\" class=\"wp-image-9728\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_6-3.jpg 582w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_6-3-300x167.jpg 300w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>4. Voc\u00ea ser\u00e1 solicitado a encontrar a conta pesquisando por e-mail, n\u00fameros de telefone ou informa\u00e7\u00f5es do pedido. Vamos nos concentrar no \u00faltimo ponto.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"301\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_7-3.jpg\" alt=\"\" class=\"wp-image-9729\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_7-3.jpg 554w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_7-3-300x163.jpg 300w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>5. Para restaurar sua perfil nesse caso, voc\u00ea precisa fornecer o n\u00famero do pedido e os primeiros 6 e os \u00faltimos 4 d\u00edgitos do seu cart\u00e3o de cr\u00e9dito, ou os primeiros 6 e os \u00faltimos 4 d\u00edgitos do seu cart\u00e3o de cr\u00e9dito, o valor do pedido e a data do pagamento.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"409\" height=\"358\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_8-3.jpg\" alt=\"\" class=\"wp-image-9731\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_8-3.jpg 409w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_8-3-300x263.jpg 300w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Via_Suporte\"><\/span>Via Suporte<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Caso n\u00e3o se lembre do seu e-mail ou n\u00famero de telefone especificado durante o registro, ou das informa\u00e7\u00f5es sobre seus pedidos, voc\u00ea pode tentar restaurar sua conta por meio do servi\u00e7o de suporte. Para fazer isso, na p\u00e1gina de login, clique na terceira etapa da se\u00e7\u00e3o &#171;Se voc\u00ea se lembrar do seu login (e-mail ou n\u00famero de telefone)&#187; e selecione &#171;Redefinir sua senha&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"343\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-8.jpg\" alt=\"\" class=\"wp-image-9735\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-8.jpg 580w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_3-8-300x177.jpg 300w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Em seguida, clique em &#171;N\u00e3o consegue alterar a senha?&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"434\" height=\"425\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_9-3.jpg\" alt=\"\" class=\"wp-image-9737\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_9-3.jpg 434w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_9-3-300x294.jpg 300w\" sizes=\"auto, (max-width: 434px) 100vw, 434px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>E, em seguida, &#171;Com um pedido pago por um provedor de pagamento terceirizado (como o PayPal)&#187;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"398\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_10-3.jpg\" alt=\"\" class=\"wp-image-9739\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_10-3.jpg 451w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_10-3-300x265.jpg 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Na caixa de bate-papo de suporte que se abre, selecione a op\u00e7\u00e3o em que ser\u00e1 poss\u00edvel entrar em contato com o suporte.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"745\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_11-3-1024x745.jpg\" alt=\"\" class=\"wp-image-9741\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_11-3-1024x745.jpg 1024w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_11-3-300x218.jpg 300w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_11-3-768x559.jpg 768w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_11-3.jpg 1194w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Restaurar_o_acesso_a_conta_no_aplicativo_movel\"><\/span>Restaurar o acesso \u00e0 conta no aplicativo m\u00f3vel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Os processos s\u00e3o semelhantes \u00e0 restaura\u00e7\u00e3o de uma perfil por e-mail no site do AliExpress.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Restaurar_uma_conta_bloqueada\"><\/span>Restaurar uma conta bloqueada<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>O processo e o sucesso da restaura\u00e7\u00e3o de uma perfil do AliExpress que foi bloqueada dependem do motivo que causou o problema.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conta_nao_ativada\"><\/span>Conta n\u00e3o ativada<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Se a sua usu\u00e1rio do AliExpress foi bloqueada devido a um e-mail n\u00e3o confirmado dentro de tr\u00eas dias ap\u00f3s o registro, voc\u00ea precisar\u00e1 restaurar o acesso. Ao lado da mensagem de bloqueio, procure o bot\u00e3o &#171;Account reactivation&#187; (Reativa\u00e7\u00e3o da conta), clique nele e anexe a digitaliza\u00e7\u00e3o de seu passaporte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Acoes_fraudulentas_no_Aliexpress\"><\/span>A\u00e7\u00f5es fraudulentas no Aliexpress<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Se o seu perfil for suspeito de fraude, ap\u00f3s o bloqueio, voc\u00ea provavelmente n\u00e3o conseguir\u00e1 desbloque\u00e1-lo. A \u00fanica coisa que resta a fazer \u00e9 criar uma nova perfil.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Disputas_frequentes_com_vendedores\"><\/span>Disputas frequentes com vendedores<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>O bloqueio pode ocorrer se o n\u00famero de disputas em pedidos ativos exceder 50%. Os vendedores do AliExpress podem registrar uma reclama\u00e7\u00e3o contra o comprador. A experi\u00eancia mostra que \u00e9 quase imposs\u00edvel restaurar a usu\u00e1rio em um caso como esse. Para minimizar as disputas, tente comprar mercadorias somente de <a href=\"https:\/\/alihelper.net\/pt\/features\/verifica\u00e7\u00e3o-do-vendedor-no-aliexpress\" target=\"_blank\" rel=\"noreferrer noopener\">bons vendedores no AliExpress<\/a>. Para encontrar esses vendedores, use a extens\u00e3o gratuita AliHelper. Ela mostrar\u00e1 a classifica\u00e7\u00e3o de cada loja com base em 5 crit\u00e9rios. Ela tamb\u00e9m rastrear\u00e1 pacotes e descontos, mostrar\u00e1 um gr\u00e1fico de altera\u00e7\u00e3o de pre\u00e7os, encontrar\u00e1 produtos semelhantes etc.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"585\" height=\"404\" src=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_12-1.jpg\" alt=\"\" class=\"wp-image-9742\" srcset=\"https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_12-1.jpg 585w, https:\/\/alihelper.net\/blog\/wp-content\/uploads\/2024\/06\/screenshot_12-1-300x207.jpg 300w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Varias_contas_ativas_com_os_mesmos_dados\"><\/span>V\u00e1rias contas ativas com os mesmos dados<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Se voc\u00ea tiver duas ou mais contas ativas com as mesmas informa\u00e7\u00f5es, a administra\u00e7\u00e3o do AliExpress poder\u00e1 consider\u00e1-las fraudulentas e bloque\u00e1-las. Como no caso do motivo anterior, as chances de recupera\u00e7\u00e3o da usu\u00e1rio s\u00e3o m\u00ednimas.<\/p>\n\n\n\n<p>Seja sempre educado e construtivo ao se comunicar com a equipe de suporte. Esteja pronto para fornecer todas as informa\u00e7\u00f5es e documenta\u00e7\u00e3o necess\u00e1rias.<\/p>\n\n\n\n<p>Lembre-se de que alguns bloqueios podem ser irrevers\u00edveis, especialmente se estiverem relacionados a viola\u00e7\u00f5es graves das regras do AliExpress. Fique atento a atualiza\u00e7\u00f5es de correspond\u00eancias no site, no aplicativo ou em e-mails em sua caixa de entrada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Perguntas_frequentes\"><\/span>Perguntas frequentes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Posso_recuperar_uma_conta_bloqueada_do_AliExpress\"><\/span>Posso recuperar uma conta bloqueada do AliExpress?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Tudo depende do motivo pelo qual sua conta foi bloqueada. Se a administra\u00e7\u00e3o suspeitar que voc\u00ea est\u00e1 tentando ou cometendo fraude, a pr\u00e1tica mostra que voc\u00ea pode iniciar imediatamente uma nova usu\u00e1rio. Em outros casos, se por algum motivo essa conta lhe for cara, escreva para o suporte pelo tempo que for necess\u00e1rio, detalhando a situa\u00e7\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Exclui_minha_conta_no_AliExpress_Como_faco_para_restaura-la\"><\/span>Exclu\u00ed minha conta no AliExpress. Como fa\u00e7o para restaur\u00e1-la?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Se voc\u00ea mesmo excluiu sua conta acidentalmente ou intencionalmente, \u00e9 muito mais r\u00e1pido se registrar novamente. rocesso de restaura\u00e7\u00e3o de uma usu\u00e1rio exclu\u00edda por meio do servi\u00e7o de suporte pode levar meses.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"O_Aliexpress_escreve_que_a_conta_nao_existe_O_que_fazer\"><\/span>O Aliexpress escreve que a conta n\u00e3o existe. O que fazer?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>No momento, nesses casos, se sua usu\u00e1rio n\u00e3o for encontrada, aparecer\u00e1 a inscri\u00e7\u00e3o &#171;Credenciais incorretas&#187;. Em primeiro lugar, ao inserir dados, verifique se a tecla Caps Lock est\u00e1 ativada e o idioma em que est\u00e1 digitando. Se tiver certeza de que seu login e senha est\u00e3o corretos, entre em contato com o servi\u00e7o de suporte no site ou no aplicativo m\u00f3vel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusao\"><\/span>Conclus\u00e3o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Tenha cuidado com seus dados pessoais. N\u00e3o use senhas gen\u00e9ricas ou simples e atualize-as regularmente para evitar o acesso n\u00e3o autorizado \u00e0 sua usu\u00e1rio. Restaurar o acesso a uma conta bloqueada pode levar algum tempo e esfor\u00e7o, mas com a abordagem correta e as informa\u00e7\u00f5es certas, as chances de uma solu\u00e7\u00e3o bem-sucedida s\u00e3o muito altas.<\/p>\n\n\n\n<p>Seguindo as dicas e os m\u00e9todos simples acima, com o uso consciente da plataforma, \u00e9 muito prov\u00e1vel que voc\u00ea consiga restaurar sua conta <a href=\"http:\/\/aliexpress.com\" target=\"_blank\" rel=\"noreferrer noopener\">do Aliexpress<\/a>, fazer login e continuar comprando.<\/p>\n","protected":false},"excerpt":{"rendered":"Para muitos compradores, \u00e9 importante ter acesso \u00e0 sua usu\u00e1rio do AliExpress. Pode haver pedidos ativos, itens arquivados que precisam ser encomendados de um determinado vendedor ou b\u00f4nus dos quais se gostaria de tirar proveito no futuro&#8230;","protected":false},"author":2,"featured_media":9653,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123],"tags":[],"class_list":["post-9717","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sobre-compras-no-aliexpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como restaurar a conta do Aliexpress<\/title>\n<meta name=\"description\" content=\"Moyens de restaurar un conta sur AliExpress : par t\u00e9l\u00e9phone, par courrier, num\u00e9ro de carte, dans l&#039;application : instructions d\u00e9taill\u00e9es sur la fa\u00e7on de r\u00e9cup\u00e9rer un compte sur AliExpress et un mot de passe oubli\u00e9 - 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