Install for freeAliexpress blacklist – low-quality sellers
Aliexpress is one of the largest online shopping platforms, offering millions of products from sellers all over the world. However, like any other shopping platform, you can encounter unscrupulous sellers here. To avoid unpleasant situations, you should understand what the blacklist on Aliexpress is and which stores can be included in it.
What criteria can be used to add stores on Aliexpress to the blacklist?
Here are the main reasons why sellers can be blacklisted:
Selling goods that are defective or do not match the description
The worst stores on Aliexpress are not ashamed to send non-working equipment, broken things or gadgets with underestimated characteristics. Some may even send, for example, a deck of cards instead of a phone.
Selling counterfeit goods
Stores that sell fakes under the guise of original products can not only disappoint customers, but also harm their health or safety. Counterfeits are often of poor quality, making their use risky. This is especially true for cosmetics and children’s products.
Failure to comply with delivery conditions
Another good reason is failure to fulfill delivery terms. Sellers who don’t ship products on time, provide false delivery information or don’t ship at all are often blacklisted. Failure to meet promised delivery dates can lead to significant inconvenience, especially if the goods are needed urgently or the purchase was made by a certain date.
Poor customer service
The quality of customer service plays a key role in online shopping. Stores that ignore customer queries, fail to provide necessary information or fail to solve problems can quickly lose credibility. Inattentive and rude customer service also becomes a reason for blacklisting sellers. Buyers expect their questions and problems to be resolved promptly and professionally.
Manipulation of reviews and ratings
Manipulation of reviews and ratings is another serious problem. Some sellers try to increase their reputation on the platform through dishonest methods, such as buying positive reviews or removing negative ones. These actions mislead honest buyers and undermine trust in the platform.
Additional reasons
There are other reasons why stores can be blacklisted by buyers. For example, inflated prices, photos in the product card that don’t match reality, or unreasonable increases in shipping costs.
How to blacklist a seller on Aliexpress
A common misconception can be found online, when some users confuse the blacklisting of messages with the blacklisting of stores. They describe how they went to their personal profile and added a seller to the blacklist through the message center. But that just meant the store couldn’t send them messages.
In the 2024 CIS version of Aliexpress, there is no option to blacklist a seller in the website interface or mobile app. Such a function is not provided by the platform, and there are several reasons for this:
1. Stores on Aliexpress are often closed and reopened under different names. If you add a seller to the blacklist, he can simply open a new store with a clean reputation;
2. Every buyer’s opinion is subjective and can vary greatly. If one does not even pay attention to something (for example, the long dispatch of the order or rudeness in correspondence) or not fall for a scam (for example, a scammer on Aliexpress does not send fakes to everyone and someone really got a good product), but for another it can become a critical flaw;
2. On Aliexpress a huge number of stores, their assortment overlaps. It is impossible to cover bad stores in all subcategories of goods and bring them into one list.
In fact, there is no point in a specific blacklist of the worst sellers on Aliexpress, since for the rest of your life you may not encounter any of the stores listed in it, and they quickly lose relevance, as well as subjective. It will be much more effective to check for reliability of a specific store from which you have already decided to buy some goods.
How to identify a bad seller on Aliexpress
To minimize the risks and avoid buying from unscrupulous sellers on Aliexpress, it is important to follow several recommendations. All of them together will help you make more informed decisions and reduce the likelihood of disappointment.
Read reviews carefully
Pay attention to negative reviews
Customer reviews are one of the most valuable sources of information about a seller and their products. You should pay special attention to negative reviews, as they most often contain real problems that other buyers have encountered. It is important to pay attention to:
Specific complaints. If several buyers mention the same problem (e.g., the product does not match the description, long delivery or poor quality), this is a good reason to think about the feasibility of the purchase.
Seller Responses. How does the seller respond to negative feedback? If he responds constructively and offers solutions, it shows his willingness to work with customers and improve his service.
Date of reviews. Fresh reviews matter more because they reflect the current situation. If the negative reviews are dated from recent months, it could be a red flag.
Analyze positive reviews
Positive reviews should not be ignored either. However, it is important to analyze them critically:
Thecontent of the reviews. True positive reviews usually contain a detailed description of the buyer’s experience, mentioning product details and usage. If the reviews seem too general and short, they may have been written to improve the seller’s rating.
Photos and videos. Reviews with photos and videos confirm that the buyer actually received the product. It also helps to visually assess the quality of the product.
Check the seller’s rating
The seller’s rating is a summarized assessment of his activity on the platform, which helps new buyers make a choice. However, the current Russian version of the platform presents a truncated statistic, which the seller can also fudge. In order to see an objective detailed rating of the seller Aliexpress on 5 criteria, use the free browser extension AliHelper. It will also help you track your parcel, see the price change graph, monitor discounts, etc.
Using other useful strategies
Compare offers
Don’t rush into buying from the first seller. Compare several offers:
Price. Different sellers may offer the same product at different prices. Compare the price and choose the most favorable offer.
Delivery terms. Make sure you are satisfied with the terms of delivery in terms of time and cost.
Take advantage of buyer protection
Aliexpress offers buyer protection, which includes refunds in case of problems with the order. To do this:
Pay through the platform. Use only official payment channels so that your purchase is protected.
Capture all details. Keep screenshots of your order, correspondence with the seller and other important details that may be needed in case of a dispute.
In summary, the blacklist on Aliexpress is a vague and subjective concept. It is different for each buyer. By following our recommendations, you can significantly reduce the likelihood of encountering unreliable sellers and make the shopping process safer and more pleasant.
