Aliexpress blacklist – low-quality sellers

Aliexpress is one of the largest online shopping platforms, offering millions of products from sellers all over the world. However, like any other shopping platform, you can encounter unscrupulous sellers here. To avoid unpleasant situations, you should understand what the blacklist on Aliexpress is and which stores can be included in it.

What criteria can be used to add stores on Aliexpress to the blacklist?

Here are the main reasons why sellers can be blacklisted:

Reason for BlacklistingDescription
Selling goods that are defective or do not match the descriptionThe worst stores on Aliexpress are not ashamed to send non-working equipment, broken things or gadgets with underestimated characteristics. Some may even send, for example, a deck of cards instead of a phone.
Selling counterfeit goodsBlacklist stores that sell fakes under the guise of original products can not only disappoint customers, but also harm their health or safety. Counterfeits are often of poor quality, making their use risky. This is especially true for cosmetics and children’s products.
Failure to comply with delivery conditionsAnother good reason is failure to fulfill delivery terms. Blacklist sellers who don’t ship products on time, provide false delivery information or don’t ship at all are often blacklisted. Failure to meet promised delivery dates can lead to significant inconvenience, especially if the goods are needed urgently or the purchase was made by a certain date.
Poor customer serviceThe quality of customer service plays a key role in online shopping. Blacklist stores that ignore customer queries, fail to provide necessary information or fail to solve problems can quickly lose credibility. Inattentive and rude customer service also becomes a reason for blacklisting sellers. Buyers expect their questions and problems to be resolved promptly and professionally.
Manipulation of reviews and ratingsManipulation of reviews and ratings is another serious problem. Blacklist sellers try to increase their reputation on the platform through dishonest methods, such as buying positive reviews or removing negative ones. These actions mislead honest buyers and undermine trust in the platform.
Additional reasonsThere are other reasons why stores can be blacklisted by buyers. For example, inflated prices, photos in the product card that don’t match reality, or unreasonable increases in shipping costs.

How to blacklist a seller on Aliexpress

A common misconception can be found online, when some users confuse the blacklisting of messages with the blacklisting of stores. They describe how they went to their personal profile and added a seller to the blacklist through the message center. But that just meant the store couldn’t send them messages.

In the 2024 version of Aliexpress, there is no option to blacklist a seller in the website interface or mobile app. Such a function is not provided by the platform, and there are several reasons for this:

  1. Blacklist stores on Aliexpress are often closed and reopened under different names. If you add a seller to the blacklist, he can simply open a new store with a clean reputation;
  2. Every buyer’s opinion is subjective and can vary greatly. If one does not even pay attention to something (for example, the long dispatch of the order or rudeness in correspondence) or not fall for a scam (for example, a scammer on Aliexpress does not send fakes to everyone and someone really got a good product), but for another it can become a critical flaw;
  3. On Aliexpress a huge number of stores, their assortment overlaps. It is impossible to cover bad stores in all subcategories of goods and bring them into one list.

In fact, there is no point in a specific blacklist of the worst sellers on Aliexpress, since for the rest of your life you may not encounter any of the stores listed in it, and they quickly lose relevance, as well as subjective. It will be much more effective to check for reliability of a specific store from which you have already decided to buy some goods.

How to identify a bad seller on Aliexpress

To minimize the risks and avoid buying from unscrupulous sellers on Aliexpress, it is important to follow several recommendations. All of them together will help you make more informed decisions and reduce the likelihood of disappointment.

Read reviews carefully

Pay attention to negative reviews

Customer reviews are one of the most valuable sources of information about a seller and their products. You should pay special attention to negative reviews, as they most often contain real problems that other buyers have encountered. It is important to pay attention to:

Analyze positive reviews

Positive reviews should not be ignored either. However, it is important to analyze them critically:

Check the seller’s rating

The seller’s rating is a summarized assessment of his activity on the platform, which helps new buyers make a choice. However, the current version of the platform presents a truncated statistic, which the seller can also fudge. In order to see an objective detailed rating of the seller Aliexpress on 5 criteria, use the free browser extension AliHelper. You will be able to find the bad and worst sellers. It will also help you track your parcel, see the price change graph, monitor discounts, etc.

Aliexpress blacklist

Using other useful strategies

Compare offers

Don’t rush into buying from the first seller. Compare several offers:

  1. Price. Different sellers may offer the same product at different prices. Compare the price and choose the most favorable offer.
  2. Delivery terms. Make sure you are satisfied with the terms of delivery in terms of time and cost.

Take advantage of buyer protection

Aliexpress offers buyer protection, which includes refunds in case of problems with the order. To do this:

  1. Pay through the platform. Use only official payment channels so that your purchase is protected.
  2. Capture all details. Keep screenshots of your order, correspondence with the seller and other important details that may be needed in case of a dispute.

In summary, the blacklist on Aliexpress is a vague and subjective concept. It is different for each buyer. By following our recommendations, you can significantly reduce the likelihood of encountering unreliable, bad and worst sellers and make the shopping process safer and more pleasant.

Maria Kolman
Digital marketer and author with 10 years of experience. A regular AliExpress shopper since 2015, I have made over 350 orders and won 23 disputes with sellers. I study the nuances of buying and selling on the Chinese marketplace, share the information and latest news I gather. I help AliExpress shoppers find great deals and win disputes. I answer questions in the comments.
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