Install for freeHow to Leave a Review on AliExpress: Website, App and Useful Review Tips
AliExpress reviews are one of the few places where buyers can see what the product looks like outside the seller’s perfect studio photos. A good review can save someone money, nerves and a dispute.
After your order is completed, AliExpress allows you to leave feedback for the product and seller. You can rate the item, describe your experience, upload photos and later add a follow-up review if you need to update your opinion.
In this guide, I’ll show how to leave a review on AliExpress from the website and mobile app, how long you have to write feedback, what to include in a useful review and what to do if the review button is missing.
It could be interesting: How can I open a dispute on AliExpress.
AliExpress policy on reviews
AliExpress has a policy on reviews. There is a time limit so that you may give feedback on the product or supplier.
Review deadlines (quick table)
| Action | Time window |
|---|---|
| Leave your first review | Up to 30 days after the order is completed or after buyer protection ends |
| Add an additional review (follow-up) | Up to 150 days after the first review |
| Reply after the seller responds | Up to 30 days after the seller’s reply (if this option is available) |
Your first review may become visible after the seller leaves feedback or after the waiting period ends.
What to write in an AliExpress review
A useful review answers the questions other buyers actually have.
Mention:
- whether the product matches the description;
- real size, fit or measurements;
- material and quality;
- color in real life;
- smell, defects or damage;
- package contents;
- delivery time;
- whether tracking worked;
- how the seller communicated;
- whether you would buy it again.
If the product is clothing, write your height, weight and size ordered. If it is electronics, mention battery, sound, charging, buttons, compatibility and whether everything works. If it is a home item, mention size, material and whether it looks like the seller’s photos.
The best review is not the longest one. It is the one that answers the question: “Would I still buy this if I knew this before ordering?”
What not to write in an AliExpress review
You can be angry. You can be honest. But your review still needs to stay useful.
AliExpress may remove or hide a review if it contains:
- offensive or threatening language;
- false information;
- private data such as phone numbers, addresses or personal messages;
- links to third-party websites;
- content unrelated to the product or order.
Instead of writing “this seller is a scammer!!!”, write what actually happened:
- the item arrived broken;
- the size chart was wrong;
- the material did not match the description;
- the parcel was late;
- the seller did not answer messages;
- the product photo did not match the real item.
Facts are stronger than shouting.
How to leave a review on the AliExpress website
- Open AliExpress in your browser.
- Log in to your account.
- Go to “My Orders”.
- Open “Awaiting Feedback” or “Manage Feedback”.
- Find the order you want to review.
- Click “Leave Feedback” or “Write a Review”.
- Rate the product and seller.
- Write your review.
- Add photos if you have them.
- Submit your feedback.
How to write a review In the AliExpress app
Here’s how you can write a review in the AliExpress app:
- Open the AliExpress App on your mobile device.
- Log into your AliExpress account.
- Tap the “Account” or “Profile” icon in the app’s navigation bar to access your account settings.
- Navigate to “My Orders” to view your recent purchases.
- Find the order in which you want to write a review.
- Tap on the order to view the order details and product information.
- The Product Page should have a button or link to “Write a Review” or “Leave Feedback.”
- You will be directed to the product’s page if you tap on it.
- You can rate the product using the stars system (usually out of 5) on the product page.
- After rating the item, You may enter your review in the text box. You can discuss the product’s quality, any problems you had, positive or negative reviews, and your experiences.
- When satisfied with your review, tap the “Submit” or “Publish” button to submit it.
How can AliHelper help with reviews?
- AliHelper shopping assistants can help with reviews during the online shopping process:
- The extension can gather and display reviews of what customers say about the product.
- AliHelper shows the average rating of the product and its popularity so that you can glance at its overall customer satisfaction level.
Seller rating: This feature will help you understand how people rate the seller. AliHelper helps you check seller ratings before buying.
The number of reviews: AliHelper shows how many buyers have reviewed the product or seller.
The number of purchases: When you want to buy something, this feature of the Alihelper extension will tell you how many people purchase this product.
Why can’t I leave a review on AliExpress?
Common reasons:
| Problem | What it means | What to do |
|---|---|---|
| Order is not completed | AliExpress has not opened feedback yet | Wait until order completion |
| Buyer protection is still active | The order is not fully closed | Check order status |
| Review window expired | You waited too long | Feedback may no longer be available |
| Seller feedback delay | The form may unlock later | Check “Manage Feedback” |
| App or website glitch | The page does not load correctly | Try another browser, device or app update |
| Listing changed or disappeared | Product page may not show feedback normally | Check the order page instead |
Conclusion
Leaving a review on AliExpress is easy. Writing a useful review takes a little more care.
Do not rush to write “looks good” five minutes after opening the parcel. Check the product, compare it with the description, take real photos and mention the details that would help another buyer: size, material, color, delivery, packaging, defects and seller communication.
A good AliExpress review is a small favor to the next person standing where you stood before buying — wondering whether the seller’s photos can be trusted.
Despite the site’s reputation for phony reviews, not all AliExpress reviews are fake. While some feedback on AliExpress is bogus, most are real, particularly if they agree with the seller’s feedback and the items purchased (under the “orders” page).
You can check the reviews left on AliExpress by the supplier in question’s prior clients at the bottom. So please scroll down to see what his clients say about him.
The “Manage Feedback” button should be selected once you reach the “All orders” area. You can find all of your reviews there.
Describe the elements that made your experience good, bad, or indifferent. You might also share your thoughts on the company’s strengths and areas for development.
Unfortunately, the rating on a product cannot be modified once published. It is a component of AliExpress’s policy to prevent feedback manipulations because many individuals can use it to pressure the seller into a particular position. Therefore, it is advised to use the goods for a few days before giving it a rating. Additionally, other purchasers will be more able to trust your assessment.
Reviews may not appear instantly. Possible reasons:
– Moderation or processing delay
– App/web cache delay on your device
– The listing you reviewed has multiple variants and your review is grouped differently
If your review is not visible after a few days, open the order page and check “Manage Feedback” to confirm it was submitted successfully.
In most cases, AliExpress does not allow editing or deleting a published rating to reduce manipulation.
However, you may be able to add an additional review (a follow-up) within the allowed time window, depending on your account and the order status.
If you need to correct a serious mistake, use the official Help Center to check what options are available for your case.
The maximum review length can vary by region, app version, and the review form.
When you start writing a review, the form usually shows the allowed limit (or prevents you from typing beyond it).
If you want to write a useful review, focus on:
– sizing/fit (for clothing), materials, and real-life photos
– sound/mic/battery (for electronics)
– what matched the description vs what didn’t
I wonder why I can’t leave a review on AliExpress, for example, six months or a year later? Why does AliExpress only give me 30 days to leave a review for the seller in the “Orders awaiting my review” section? They definitely need to reconsider this feature.
I didn’t know how to do this from my mobile phone! It worked! Thank you!
My wife ordered me 4 SPYPOINT cellular cameras from AliExpress for just under $400. The tracking said they were delivered. Upon checking, there was no package delivered. I brought our shipping number to the post office. The shipping label, which was supposed to be our label, went somewhere else. The post office said someone had received a piece of cardboard with their name on it and our label. They had a picture of it on their computer screen. I took a picture of it with my phone. I got a letter from the post office verifying that I didn’t receive the package. All of this was sent to AliExpress and PayPal. Still no resolution.
1315 2ND AVE S APT 1
ESCANABA MI 49829-3441
USPS TRACKING # EP
9200 1903 4701 6730 0146 2519 55
shippo
X04A2183381 X 1
This is the address that our shipping label went to.
Post office letter: UNITED STATES POSTAL SERVICE
12/19/2024
To whom it may concern
I am writing regarding a package intended for Rigel LaPalm at 1318 1st Avenue South,
Escanaba, MI 49829.
They were given a tracking number: 9200 1903 4701 6730 0146 2519 55.
This tracking number is not associated with Rigel LaPalm, the individual who ordered the package, or the address where they reside.
Please take this under consideration while reviewing their claim.
If you have any questions, please call Chris at the Escanaba Post Office at 906-786-0652.
Thank you.
Chris Bonczyk
Supervisor Customer Services
Escanaba Post Office
2525 1st Avenue North
906-786-0652
I cannot leave feedback all the time I am getting message “Sorry we cannot find this page. on all the orders I purchase’ Please fix this problem. It has been to long.
Never trust these paid reviews. Aliexpress store is full of fake product and you will loose your money. Better to buy from ebay or Amazon. At least you will be able to return the product. Aliexpress promotes fake seller. I placed 30 orders and struggling with 4 products return. One is for USB drive which is completely fake and Customer service is keep rejecting asking for videos, photos which I uploaded but still rejecting. Never buy on this site if you do not want to loose money. Poor quality products.
Why don’t you mention how many characters are allowed for a review? Without knowing this it is not possible to create useful, informative reviews: they just degenerate into “Haven’t tried it yet but it looks good”. Useless as a review. Tell us how much we can write to create a decent review! This is a critical metric for evaluating how serious the platform is in encouraging genuine product and seller feedback.