Dispute on Aliexpress

How to return an item and get a refund on AliExpress

Aliexpress is a popular online shopping platform offering millions of items at affordable prices. However, not always the order meets expectations, and in such cases there is a need to ship back the goods or issue a refund…

How to file a complaint on Aliexpress

Managing a large-scale platform such as AliExpress involves monitoring the activities of numerous sellers, which is not always effectively carried out due to the huge number of stores and customers. Sometimes the responsibility for identifying unscrupulous merchants falls on the shoulders of customers themselves…

AliExpress order closed – what does it mean, and what to do

You check your AliExpress account and see ‘Order Closed’ — but your money was charged. Before panicking, understand this: according to AliExpress’s Buyer Protection Policy, 95% of closed orders result in automatic refunds within 3-15 business days…

Dispute resolution on Aliexpress

Dispute resolution on Aliexpress is an important aspect to protect the rights of the buyer and the seller. If there is a problem with a product or service you ordered, follow these guidelines…

Wrong item from Aliexpress – what to do?

If you received the wrong item from Aliexpress, it is important to know that there are certain steps you can take to resolve the problem. However, it is very likely to be avoided if you buy only from reliable sellers…