Mobile Application Privacy Policy

1. General Provisions

This Privacy Policy establishes the procedures for collecting, processing, storing, and protecting personal data of users of the AliHelper mobile application (the "Application").

AliHelper is an independent application that is not affiliated with, endorsed, or sponsored by the Alibaba Group of companies. AliExpress is a registered trademark of the Alibaba Group of companies.

The Application was developed to enhance the shopping experience on the AliExpress platform and provides users with analytical tools, discount notifications, price tracking, coupons and special offers, similar product selection, customer reviews, and other features.

By using the Application, you agree to the terms of this Privacy Policy.

2. Data Processing Principles

We are guided by the following principles when processing data:

• Data minimization – we collect only data necessary for the operation of the Application
• Transparency – we clearly inform about what data we collect and how we use it
• Security – we take measures to protect collected data
• Time limitation – we store data only for the necessary time

3. What Data We Collect

To ensure the operation of the Application, we may collect:

• Device IP address – to determine geographic location and configure application functionality
• Device type and operating system – to optimize the Application's operation
• Application version – to ensure compatibility
• Unique device identifier – for settings synchronization
• Crash data – to improve Application stability

• Feature usage statistics – which sections are visited more frequently
• Time and frequency of use – for activity analysis
• User settings – chosen preferences and configurations
• Search history within the Application – to improve recommendations

• Viewed products – to form history and recommendations
• Products added to favorites – for synchronization between devices
• Discount usage history – to personalize offers

4. How We Use the Data

• Providing basic functions and services
• Data synchronization between sessions
• Ensuring security and stable operation

• Personalizing content and recommendations
• Optimizing interface according to user preferences
• Providing relevant coupons and offers

• Analyzing feature usage for improvement
• Identifying and fixing errors
• Developing new features based on user activity

• Diagnosing and solving technical problems
• Optimizing Application performance

5. Data Collection Methods

• Data is collected automatically during Application use
• Technical logs are generated by servers
• Analytical data is recorded in real time

• Settings you choose in the Application
• Products you add to favorites
• Search queries within the Application

6. Data Storage

• User settings are stored on your device
• Data cache to speed up Application operation
• Temporary files for offline functions

• Data is duplicated on our servers for synchronization
• Analytical data is stored in aggregated form
• Technical logs for diagnostics and service improvement

• Technical data: 12 months from last activity
• Usage statistics: 24 months in aggregated form
• User settings: until Application removal or data deletion
• Product data: 36 months for recommendation improvement

7. Data Sharing with Third Parties

We never sell, rent, or grant access to your personal data for commercial purposes.

Data may be shared only in the following cases:

• To technical providers – to ensure server infrastructure operation
• Upon legal requirement – at official request of authorized bodies
• To protect rights – when necessary to protect our rights or rights of other users

We may provide third parties with statistical information in anonymized form that does not allow identification of specific users.

8. International Data Transfers

• Our servers may be located in different countries
• When transferring data, we ensure an appropriate level of protection
• We apply technical and organizational protection measures

• Transfer is based on your consent
• To fulfill contractual obligations
• Within our legitimate interests for service improvement

9. Data Security

• Data encryption during transmission (HTTPS/TLS)
• Protected storage on servers
• Regular updates of security systems
• Monitoring of suspicious activities

• Limited access to data only for authorized employees
• Regular training of personnel on security issues
• Data processing policies and procedures

In case of data security breach:

• We immediately take measures to eliminate the threat
• We assess the scope of the incident
• We inform users if necessary

10. Your Rights

You can request information about what data of yours we process.

You can request correction of inaccurate data.

You can request deletion of your data in the following cases:

• Data is no longer necessary for processing purposes
• You withdraw consent for processing
• Data has been processed unlawfully

If you want to restrict processing of your data, you can:

• Disable certain features in Application settings
• Stop using the Application
• Remove the Application from your device

You can request a copy of your data in structured format.

To exercise your rights, contact: privacy@alihelper.net

11. Cookies and Similar Technologies

The mobile application does not use traditional cookies but may use similar technologies:

• Local storage – for saving settings
• Analytics SDKs – for collecting usage statistics

• Local storage: you can delete application data in device settings
• Analytics SDKs: work automatically and are necessary for improving product quality

12. Policy Changes

• Substantial changes (collection of new data types, data sharing with new recipients, change of processing purposes) will be notified through the application and published on the website
• Technical clarifications and minor changes are made without special notifications
• The date of last update is indicated at the beginning of the document

Continued use of the Application after changes means agreement with the updated Policy.

13. Specifics for Minors

The Application is intended for users over 13 years old.

We do not knowingly collect personal data from children under 13 years old. If we learn of collecting such data, we delete it immediately.

14. Contact Information

For all questions related to processing your data, contact:

• Email: privacy@alihelper.net
• Subject line: "Privacy question"

If you believe your data protection rights have been violated, you can file a complaint with the competent supervisory authority.

15. Final Provisions

This Policy is governed by applicable legislation regarding personal data protection.